When winter tightens its grip on Central New York, homeowners face more than icy sidewalks and snow-covered roofs. One of the most common and costly cold-weather emergencies is water damage from frozen pipes.

Whether you live in Syracuse, Baldwinsville, Utica, or Rome, a frozen or burst pipe can release gallons of water in minutes—flooding basements, soaking drywall and insulation, and creating the perfect conditions for mold growth.

At Green Tree Environmental, we respond to frozen pipe emergencies every winter. This guide explains why pipes freeze, what to do immediately after a burst, and how fast restoration can prevent long-term damage and mold.

Why Frozen Pipes Are Common in Central New York

Central New York winters are long, cold, and unpredictable. Sub-zero temperatures, lake-effect snow, and older housing stock make frozen pipes a recurring problem, especially in areas where insulation may be thin or missing altogether, like:

• Basements and crawl spaces
• Attics and exterior walls
• Garages and unheated additions

Risk factors include:

• Poor or aging pipe insulation
• Thermostats set too low during overnight hours or travel
• Drafty areas and air leaks
• Power outages during deep freezes

When water freezes inside a pipe, it expands. Pressure builds behind the ice, causing the pipe to crack or burst. It often goes unnoticed until temperatures rise and water begins to flow.

According to the Insurance Institute for Business & Home Safety, a burst pipe can release hundreds of gallons of water per day, damaging floors, walls, ceilings, and personal belongings.

What to do Immediately After a Pipe Bursts

If you suspect or discover water damage from a frozen pipe, fast action matters. Delays increase repair costs and mold risk.

• Shut Off the Main Water Supply. Locate your home’s main shut-off valve (usually in the basement or near the water meter) and turn it off immediately.
• Turn Off Electricity Near Water. If water is pooling near outlets or electrical panels, shut off power to affected areas at the breaker box and contact an electrician if needed.
• Relieve Plumbing Pressure. Open faucets and flush toilets to drain remaining water and reduce further leakage as pipes thaw.
• Document the Damage. Take photos and videos of all visible damage to walls, flooring, furniture, and personal items for insurance purposes.
• Call a Professional Water Damage Restoration Company. Standing water and hidden moisture can lead to mold within 24–48 hours. Professional drying and moisture detection are critical.